Our Team
Meet the dedicated professionals who make Phoenix IBC Totes a trusted name in the industry. Our experienced team combines decades of expertise in logistics, quality assurance, and customer service.
What Makes Our Team Special
Our team is united by shared values: a commitment to quality, a passion for sustainability, and a dedication to customer success. Every team member plays a vital role in delivering the exceptional service our customers expect.
Quality Focus
Customer First
Sustainability
Leadership Team
Our leadership team brings together decades of experience in industrial logistics, manufacturing, and customer service.
John Richardson
Founder & CEO
With over 25 years in industrial logistics, John founded Phoenix IBC Totes with a vision for sustainable container solutions. His background in supply chain management and passion for environmental responsibility shaped the company's core values. John oversees strategic direction and ensures every decision aligns with our mission of quality and sustainability.
Areas of Expertise
Sarah Mitchell
Operations Director
Sarah oversees all facility operations, ensuring every tote meets our rigorous quality standards. With 15 years of experience in manufacturing operations, she has implemented systems that have increased efficiency by 40% while maintaining our commitment to quality. Sarah leads our operational team with a focus on continuous improvement.
Areas of Expertise
Michael Chen
Quality Assurance Manager
Michael leads our QA team, implementing inspection protocols that set industry benchmarks. His background in chemical engineering brings a scientific approach to container evaluation. He developed our comprehensive grading system and ensures every container leaving our facility meets strict quality criteria.
Areas of Expertise
Operations Team
These dedicated professionals handle the day-to-day operations that make our service exceptional.
Emily Torres
Customer Relations Manager
Emily ensures every client receives personalized attention and solutions tailored to their needs. She manages customer relationships from initial inquiry through delivery and beyond.
David Williams
Logistics Coordinator
David manages our transportation network, ensuring timely deliveries across the region. He coordinates pickup and delivery schedules to optimize efficiency and meet customer timelines.
Lisa Anderson
Sustainability Officer
Lisa develops and implements our environmental initiatives, driving our green mission forward. She tracks our environmental metrics and identifies opportunities for further improvement.
Robert Martinez
Technical Services Lead
Robert leads our repair and reconditioning team, bringing 12 years of hands-on experience with IBC containers. He trains technicians and develops repair procedures.
Jennifer Walsh
Sales Manager
Jennifer drives our sales efforts, helping businesses find the right container solutions. She has deep knowledge of industry applications and helps customers select appropriate grades.
Carlos Hernandez
Warehouse Supervisor
Carlos oversees daily warehouse operations, managing inventory and ensuring containers are properly stored and handled. He coordinates receiving, processing, and shipping.
25+
Team Members
150+
Combined Years Experience
98%
Employee Retention
100%
Trained & Certified
A Great Place to Work
At Phoenix IBC Totes, we believe our team is our greatest asset. We foster an environment where employees can grow professionally while contributing to meaningful work that benefits both businesses and the environment.
Our culture is built on respect, collaboration, and continuous improvement. We invest in our people through ongoing training, competitive compensation, and opportunities for advancement.
- Competitive wages and benefits
- Ongoing training and development
- Safety-first workplace
- Team-oriented environment
- Meaningful, sustainable work
- Growth opportunities
Join Our Team
We're always looking for talented individuals who share our passion for quality and sustainability. If you're interested in being part of a company that makes a real difference, we'd love to hear from you.
What We Look For
Attention to Detail
Strong Work Ethic
Team Player
Growth Mindset
Send your resume to info@phoenix-ibctotes.com
Work With Our Team
Our experienced team is ready to help you find the right IBC solutions for your business. Contact us today to discuss your needs.